One AI front desk for every location you run.
Built for wellness, spa, massage, medspa, TCM and postpartum chains. Keep a consistent welcome across every shop, share your regulars' history between locations, and let each store fine-tune its own services. Answer every call. Keep every regular. Open and customizable, so any local business can make it fit.
Everything a growing chain needs
From one shop to dozens, one system that grows with you
Consistent welcome, every location
- AI phone reception and booking sound the same at every shop
- Head office sets the script; each store still tunes its own services and prices
- A new location runs your proven welcome from day one
- See calls, bookings and follow-ups across the whole chain on one screen
Regulars, connected across stores
- See which shop a guest visited and what they booked, chain-wide
- Reach out to rebook, renew and follow up, so regulars come back
- Answers in English, Chinese and Cantonese for every kind of guest
- Share or wall off customer info between stores, by your rules
Your customer data, your asset
- Your customer data stays yours, handled to Canada's PIPEDA and similar rules
- Set where data lives and who can access it
- Full call and booking records you can review and audit
- Security and access set up to match how your stores operate
Works with what you already use
- Connects to your existing booking, point-of-sale and membership tools
- Reach guests over text, email and chat from one place
- One login for your team, with access by role
- A custom, on-brand interface when you need one
An internal staff-training agent
- Load your playbook, employee handbook and store SOPs
- New hires and veterans self-train in spare moments
- Ask a question anytime and get a personalised, on-brand answer
- Training stays consistent, managers and top performers stop repeating the basics, and the cost of training comes down
How chains put it to work
Real situations in health and wellness
Massage & foot-care chain · one standard, every call answered
Twenty-plus locations share one welcome standard, so guests book smoothly no matter which shop they call. When the rush hits, the AI picks up every call and turns it into a booking.
Medspa & wellness chain · win regulars back
When a package is due or a guest is overdue for a visit, the AI reaches out by call and text. Regulars come back, and head office pushes the same promo wording to every store.
TCM & postpartum centers · caring and compliant
Three-language reception for every kind of guest, with intake details kept to privacy rules. Inquiries, bookings and visit reminders, all handled, so a busy front desk stays calm.
How we roll it out
Start with one shop, prove it works, then expand the chain
- 1
Get to know you
About 1 weekWe learn how many locations you run, your booking flow, the tools you use, and where calls and bookings slip through.
- 2
Pilot one shop
About 2 weeksWe go live at one location first, get phone reception, booking and follow-ups running smoothly, and let the results speak.
- 3
Roll out the chain
Scales with locationsWe bring stores on in batches, train each team, and keep one standard while leaving room for each shop to adjust.
- 4
Stay with you
OngoingA dedicated contact, regular check-ins on the numbers, and tuning the scripts as your business grows.
How pricing works
Chain plans are tailored to your number of locations and needs. These are the common ways we work together:
Per-location subscription
Monthly or yearly, with better rates as you add locations. Includes ongoing tuning and support. Best for steady chains that want it handled.
Project rollout
A one-time setup plus ongoing maintenance. Best for chains with a clear list of locations and a launch timeline who want it done in one go.
Flexible mix
A base subscription plus a share tied to results. Best for partners who want to see regulars return first, then invest more. We work out the details together.
Want every location answering every call?
Book a time to talk and we'll tailor a plan to your chain.
Book a chain consultationCommon questions
I run a dozen shops. Do I set each one up separately?
Set it up once, use it chain-wide. One system manages every location: head office sets the standard, each store fine-tunes, and a new shop runs your proven welcome from the start.
Can it connect to my current booking and membership tools?
Most likely, yes. We first look at what you use, then connect booking, point-of-sale and membership so a guest's record links up no matter which shop they visit.
Is customer data safe?
Your data stays yours, handled to Canada's PIPEDA and similar privacy rules. You can set where it lives and who can access it, and every call and booking is on record.
Is it hard to learn? Can my front desk handle it?
We get one shop running smoothly first, then walk each team through it. It's kept simple and plain-spoken, so a front desk that isn't technical can still use it.
